Help & Support

Contact & Support Channels

Email support 24/7:

contact@flights-scanners.com.

for booking issues, general questions, cancellations, refunds or urgent issues.

Live chat — real-time chat available during business hours 9am to 3pm Monday to

Friday, to help travellers with any queries.

Phone support — for urgent issues, flight changes, cancellations, or emergencies

+61410329157

Frequently Asked Questions (FAQ)

Q: How do I book a flight?

A: Use our search engine -> select flight(s) -> enter passenger info -> pay via secure gateway -> receive confirmation email with booking details.

Q: Can I modify or cancel my booking?

A: Yes — depending on airline or supplier policies. Please contact support via email / phone / chat with your booking reference and desired changes.

Q: What payment methods do you accept?

A: Credit/debit cards. Payment must occur before ticket issuance.

Q: Will I get a confirmation / e-ticket?

A: Yes — immediately after payment you receive a confirmation email, and once the ticket is issued, an e-ticket or reservation reference.

Q: What if my flight is cancelled or delayed?

A: Contact us ASAP. We’ll assist with rebooking or refund depending on airline policy. We aim to provide 24/7 support for travel disruptions.

Q: Is my data secure?

A: Yes — we use secure payment gateways and SSL encryption to protect personal and payment details, and commit to transparent booking, pricing and refund policies.